Privacy Statement - engageWentworth

Wentworth Shire Council takes your privacy seriously. This statement explains how personal information collected on this website is handled and protected.
‘Personal information’ refers to any information that can identify you.

Council’s collection, use and disclosure of personal information are governed by the Information Protection Principles in the Privacy and Personal Information Protection Act 1998 (NSW). To learn more about your privacy rights, visit the Information and Privacy Commission NSW website.

This Privacy Statement may be updated occasionally. We encourage you to review this page regularly for the most recent version.

This site is owned and managed by Wentworth Shire Council, using software licensed from Social Pinpoint.
For details on how Council collects and protects your information, see below.
For details on how Social Pinpoint may access or handle information, please refer to Social Pinpoint’s Privacy Policy and Security Statement.

Easy Read Summary

We look after your personal details carefully and follow NSW privacy laws. This means:

• We only collect information we need.
• We protect it and do not share it without good reason.
• Sometimes we may update our privacy rules, so it’s a good idea to check back here.
• Social Pinpoint helps us run this website safely.

What personal information do we collect?

When you register to use engageWentworth, we may collect information such as your email address and optional details like age or gender. This information helps Council understand who is taking part in engagement activities.

You can browse any public parts of the site without registering or giving us any personal information.

Council may also collect information from your participation on this site, including:

• Survey responses or poll results
• Comments in discussions or forums
• Other contributions to engagement activities

In addition, Council automatically collects data for statistical and system management purposes, such as:

• IP address (your server address)
• Date and time of visit
• Pages viewed and time spent on each page
• How you move through the site
• Browser type and version
• Operating system used
• Files or media downloaded
• General location (based on your internet connection)
• Browser language
• Internet service provider

If any of this data could identify you personally, Council will not attempt to identify you unless it is necessary to investigate a potential breach of law or regulation.

Easy Read Summary

We collect some information when you:

• Sign up or join in a survey or discussion.
• Use the site (your computer sends us basic details automatically).

We use this information to help run the website and understand how people use it. You can look at most pages without telling us who you are.

How do we use the information we collect?

Council uses personal information to:

• Manage engageWentworth accounts and site administration
• Analyse and interpret data to help meet Council’s objectives
• Communicate about engagement opportunities, events or news
• Respond to questions or feedback from the community
• Identify users when they log in
• Send newsletters or notifications (only if you’ve opted in, or when necessary for site use)
• Attribute your name to any content you post publicly
• Improve Council’s engagement activities and services
• Inform Council’s decision-making and policy development
• Understand participation across different community groups
• For any other purpose clearly stated when your information is collected

Please note:
All submissions received by Council are public records and may be made available under the Government Information (Public Access) Act 2009 (NSW).
If you would like your submission to remain confidential, please clearly state that it is made “in confidence”.
By making a submission, you agree to this Privacy Statement.

Easy Read Summary

We use your information to:

• Run the engageWentworth website.
• Contact you about projects or events (if you agree).
• Help improve Council decisions and services.
  If you send Council a submission, it might be made public unless you say it is private.

External links

This website may include links to other websites. These are provided for convenience. Council is not responsible for the privacy or security of information on external sites and recommends that users read their privacy statements before providing any personal details.

Easy Read Summary

Sometimes we share links to other websites. We don’t run those sites, so please check their privacy rules before sharing your personal information.

Security

While no online system is completely secure, Council takes all reasonable steps to protect your information from unauthorised access, misuse, alteration or loss.

Easy Read Summary

We do our best to keep your information safe online and use secure systems to protect it.

Accessing or correcting your personal information

You have the right to:

• Access personal information held about you
• Request corrections if information is inaccurate
• Ask for deletion of your information
• Request a copy of your information in a portable format
• Withdraw consent for its use (where applicable)

Requests should be made in writing to Council and must include your name and contact details so that we can confirm your identity.
In some cases, Council may be unable to release all information. If that happens, we will explain why.
Council will respond to all privacy-related requests within a reasonable time.

Easy Read Summary

You can ask Council to:

• Show you what personal information we have about you.
• Fix it if something is wrong.
• Delete it or stop using it (in some cases).
  We will reply as soon as we can and explain if there’s a reason we can’t do what you ask.

More information

For questions about this Privacy Statement, or to request access to or correction of your information, please contact:

Wentworth Shire Council
Email: council@wentworth.nsw.gov.au
Phone: (03) 5027 5027
Address: 61 Darling Street, Wentworth NSW 2648

Additional privacy details for third-party services used on this site:

• Social Pinpoint Privacy Policy
• Mailchimp Privacy Policy

Easy Read Summary

If you have questions about privacy or want to see or change your information, please contact Council.
Some tools we use (like Social Pinpoint and Mailchimp) also have their own privacy rules you can read online.

Acknowledgement of Country

Wentworth Shire Council acknowledge the traditional owners of the land on which we live and work, and pay our respects to their Elders past, present and emerging.

Easy Read Summary

We acknowledge and respect the First Peoples of this region and their strong, ongoing connection to this land.

The following Terms and Conditions govern the use of engageWentworth (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Wentworth Shire Council.

By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).

What are the conditions with a user’s account?

While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.

We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

What do we require from our users?

You must understand and agree that, without limitation:

• all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
• your username will be displayed publicly on any feedback lodged. If you do not wish for your name to be displayed, you must update your username in your account settings
• you are prohibited from advertising or offering to sell or buy any goods and services
• you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
• you cannot collect or store personal data about other users of the site
• you cannot impersonate any person or entity, including without limitation to a Wentworth Shire Council representative
• you cannot interrupt or interfere with the site or servers or networks connected to the site
• you cannot attempt to gain unauthorised access to the site or other use accounts

Can your account be suspended or terminated?

We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.

If you want to terminate your own account, please send an email to engage@wentworth.nsw.gov.au.

Governing Law

These Terms shall be governed in accordance with the laws of New South Wales, Australia, without regards to its conflict of law provisions.

Indemnification

Wentworth Shire Council, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.

What content do we own?

This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Wentworth Shire Council and its suppliers and licensors. Wentworth Shire Council owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.

Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.

Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.

We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.

Disclaimer and Warranties

Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.

What happens if these Terms change?

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.

Contact Us

If you have any questions about these Terms, please contact us at engage@wentworth.nsw.gov.au